Contact Us
You can either contact us by post, telephone or e-mail using the form below.
If you would like to contact us regarding the return of a faulty product please go to our Returns Page and complete the Returns Authorisation Request Form to obtain a valid returns authorisation number (RAN).
We will respond as soon as we can and at least within 24 hours.
You can write to us at:
Customer Services
Unit 4C, The Gattinetts, Hadleigh Road, East Bergholt
Colchester, Essex CO7 6QT
You can call us Monday to Friday 9.00am to 5.00pm:
Phone: +44 1206 297100
Fax: +44 1206 299022
You can e-mail us:
Please click on the Contact Us Form link below to send us an e-mail.
How To Find Us!
Although we have setup this website so that our customers can benefit from the speed and convenience of online shopping you are welcome to collect or visit us directly by appointment.
We are conveniently located close to the A12 on the Suffolk/Essex border in the heart of what is known as 'Constable Country'.
If coming from the north, take the A12 towards Colchester from Ipswich, then leave at the B1070 junction and take this road towards East Bergholt. After passing through the 30mph sign as you enter the village take the first left into Hadleigh Road, go straight over the next junction and just after a 30mph sign on your right turn right into The Gattinetts.
If coming from the south, take the A12 towards Ipswich from Colchester, leave at the B1070 and follow directions as above. If you require further details please click here for a map or click here to go to Multimap, enter our postcode and view an online map.
Parking is available in our car park.
We are open Monday to Friday 9.00am to 500pm to serve you.
We would however advise that you call before travelling to us to ensure that your products are in stock or to arrange a meeting to discuss the services you require.
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