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Brief Description of TENS:

Transcutaneous Electrical Nerve Stimulation is a non-invasive, drug-free method of controlling pain. TENS uses tiny electrical impulses sent through the skin to nerves to modify your pain perception. TENS does not cure any physiological problem; it only helps control the pain. TENS does not work for everyone; however, in most patients it is effective in reducing or eliminating the pain, allowing for a return to normal activity.

There is nothing “magic” about Transcutaneous Electrical Nerve Stimulation (TENS). TENS is intended to be used to relieve pain. The TENS unit sends comfortable impulses through the skin that stimulate the nerve (or nerves) in the treatment area. In many cases, this stimulation will greatly reduce or eliminate the pain sensation the patient feels. Pain relief varies by individual patient, mode selected for therapy, and the type of pain. In many patients, the reduction or elimination of pain lasts longer than the actual period of stimulation (sometimes as much as three to four times longer). In others, pain is only modified while stimulation actually occurs. You may discuss this with your physician or therapist.

Pads are placed on or near the area of pain. Soothing pulses are sent via the pads through the skin and along the nerve fibres. The pulses (controlled by the user at all times) suppress pain signals to the brain. TENS also encourages the body to produce higher levels of its own natural pain killing chemicals called Endorphins and Encephalins.

Will TENS work for me?

TENS (Transcutaneous Electrical Nerve Stimulation) is a highly effective treatment for pain. It is used worldwide and recommended by sports coaches, physiotherapy departments, pain clinics, doctors and other medical practitioners. A TENS unit will ease pain, and may result in a decrease of drug intake. For many users the relief is dramatic.
Numerous painful medical conditions can be eased with our products including:-

Rheumatoid and Osteo-arthritis
Back pain
Menstrual Pain
Labour Pain
Peripheral Nerve Injuries
Shingles
Headache and Migraine
Cancer Pain
Trigeminal Neuralgia
Phantom Limb Pain
Sports Injuries
Sciatica
Aching Joints
Post Operative Pain
Muscular Pain
Whiplash and Neck Injury and many others

For years T.E.N.S. therapy has been used worldwide in both hospitals and the home. In some cases pain relief will continue (perhaps for several hours) after the unit has been switched off. For many people, relief is so dramatic that using TENS has changed their lives.

Remember that T.E.N.S is not a cure for a given condition but a treatment for symptomatic pain. You should always get the source of your pain checked out by a medical professional and TENS can be most effective when its proper use is demonstrated by a trained professional.

Contraindications: Gattinetts TENS units must not be used by patients using a demand type pacemaker. Electrode pads should NOT be placed at the front or side of the neck. Units should NOT be used when driving or operating machinery.

Precautions: Pregnant women and patients who have heart disease or epilepsy should seek medical advice before using Gattinetts TENS. NEVER use Gattinetts TENS or any other method of pain relief to mask undiagnosed pain as this could require urgent treatment.

Will the treatment hurt?

No, the sensation felt although unusual is quite pleasant and soothing and is totally controlled by you.

Is a Gattinetts TENS machine easy to use?

Yes, extremely easy to use. Full instructions are provided with every T.E.N.S. unit and you are welcome to contact us with any questions.

Is it safe to use with other medication?

Usage should not interfere with medications and you may be able to reduce or stop taking pain killing drugs.

NEVER alter your prescribed medications without first consulting your doctor.

This unit must not be used:

if you have a heart pacemaker or heart disorder
If you have a history of heart disease contact your doctor before use
Do not use T.E.N.S during the first three months of pregnancy
Do not use the T.E.N.S on undiagnosed pain - always consult your doctor if you do not know what is causing your pain
Do not use T.E.N.S if you have epilepsy, diabetes, multiple sclerosis or during postoperative recovery
Remember that T.E.N.S is not a cure for a given condition but a treatment for symptomatic pain. You should always get the source of your pain checked out by a medical professional and TENS can be most effective when its proper use is demonstrated by a trained professional.

How long does pain relief last?

Treatment tends to be cumulative. Some users find almost instant relief, whereas others find the pain relief builds over several uses. Likewise the duration of pain relief achieved varies from user to user, but users report relief lasting several days or even weeks.

Questions about Payment:

Can I pay in £ Pounds $ Dollars or Euros €?

You may pay in any of these currencies. If you are logged into the correct web site prices and shipping will show in Dollars, Euros or British Pounds.

What credit cards do you accept?

PayPal accepts Mastercard, Visa, American Express, Switch, Solo, Delta.

Are Internet Orders from Gattinetts Secure?

Yes, all our online orders are carried out through PayPal, one of the largest online payment services available. PayPal's terms and conditions of use provide protection to both you (the customer) and us (Gattinetts).The PayPal site is highly secure by using industry-leading technology (such as SSL) to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

Do I need a PayPal Account to shop at Gattinetts?

No! When you go to checkout you have the option of either making an instant payment by credit card or logging onto your PayPal account if you have one.

I do not have a credit card. How else can I pay?

Paying by credit card through the secure PayPal network is the most simple and efficient method of making a purchase from us. However, if you prefer not to use a credit card we can still accept payment in both US dollars and UK pounds.

UK customers can send GB£ sterling cheques with an order form to Gattinetts, Unit 4C, The Gattinetts, Hadleigh Road, East Bergholt, Colchester, Essex, CO7 6QT.

Questions about Shipping and Handling:

What if I want to return my unit?

Please refer to our Returns page.

How long will delivery take?

Please see our Delivery page.

Questions about this Web Site:

I had a problem paying. Is there anything I can do?

In the unlikely event of you having a problem paying you can e-mail us with the problem and we will get back to you as soon as possible. Alternatively, you can call us on +44 (0)206 297107. One of our customer service team will be delighted to help you with order.

I am having a problem with the site. What can I do?

If you have any problem with our site you can e-mail us with the problem and we will get back to you as soon as possible. Alternatively, you can call us on +44 (0)206 297107 or fax us on +44 (0)206 299022.

General:

What are the CE marks on the product photographs?

All Gattinetts TENS units have to pass through stringent medical regulations. The CE marking means that our products fully comply with EU medical device regulations. CE marking is recognised worldwide.

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